Appointment, Cancellation & No-Show Policy
We reserve time, products and preparation for every appointment. This policy keeps appointments available for all our clients.
Payment
In-clinic treatments are paid in full when you book online. Not sure which treatment is right for you, or working to a budget? Start with a Skin Clarity Consultation and we'll recommend the best option for your skin.
Rescheduling: free up to 24 hours before
You can reschedule free of charge up to 24 hours before your appointment, using the link in your confirmation email or by contacting us. Your payment moves to your new time.
Cancelling
- 24 hours or more before your appointment: we refund 50% of the amount paid.
- Less than 24 hours before your appointment: no refund, and the appointment can't be moved to a new date.
No-shows
If you don't arrive and haven't let us know, it counts as a no-show. No refund is given.
Late arrivals
If you arrive late, we'll do our best, but your treatment may be shortened to keep later appointments on time. The full price still applies.
Packages (Corrective Glow Infusion)
You can reschedule a package session free of charge up to 24 hours before it. A session missed, or cancelled with less than 24 hours' notice, counts as a used session.
How to contact us
Email fayochemskinp@gmail.com or call 343-576-6414. The time we receive your message is the time we use.
By booking an appointment, you agree to this policy.